Privacy Policy
Lee's Pecan Pies respects your privacy. This policy explains what information we collect when you contact us or place an order, how we use it, and the choices you have.
Information we collect
When you submit an order request or contact us, we may collect your name, phone number, email address, delivery address when applicable, pickup or delivery preference, requested date, quantity, and notes you choose to provide. Payment providers may separately collect billing and payment information.
How we use information
We use information to respond to you, confirm availability, prepare and fulfill orders, arrange pickup or delivery, process or reconcile payments, provide customer service, prevent fraud or misuse, and maintain business records.
Order forms and service providers
Information submitted through the website may be transmitted using third-party services that help operate the order form, website, hosting, email delivery, or payment processing. Those providers may process information on our behalf according to their own terms and privacy practices.
Payments
When online payment is enabled, card payments are processed by Clover Hosted Checkout. Lee's Pecan Pies does not collect or store your full payment-card number on this website. Clover may collect payment, billing, fraud-prevention, and transaction information as needed to process the payment.
Sharing of information
We do not sell your personal information. We may share information with service providers used to host the website, process order requests and payments, fulfill orders, provide customer service, prevent fraud, or comply with law.
Data retention and security
We keep order and contact information only as long as reasonably needed for customer service, business records, accounting or tax needs, dispute resolution, fraud prevention, or legal obligations. We use reasonable safeguards, but no website or email system can guarantee absolute security.
Your choices
You may contact us to ask about personal information associated with your order, request a correction, or ask that information be deleted when we are not required to retain it for business or legal reasons.
Children
This website is intended for customers purchasing food products and is not designed to knowingly collect personal information from children.
Changes to this policy
We may update this policy as the business, website, or service providers change. The current version will be posted on this page with the updated date.
Email leespecanpies@gmail.com.